COLOMBIA, NEPTUNO AND COVID-19, JUNE

Although our entire team is currently working from their own homes rather than from the office, we want to keep you up to date on the current situation in Colombia:

• In general:
• Currently 48,746 COVID-19 cases have been identified in Colombia, thereof 19,426 are considered fully recovered and 1,592 ended fatal (as of 13^th June 2020).
• The Colombian government extended the general curfew, initially imposed nationwide end of March, once again until June 30^th. 
• Supermarkets, pharmacies and hospitals, as well as almost all small businesses, museums and libraries are operating again under strict protocols.
• Educational institutions still stay closed until further notice.

• Tourism:
• Until August 31^st international air traffic is completely suspended. Tickets are avaibable since June 1st.
  (*Transportation of food and medicines as well as humanitarian reasons are the only exceptions.)
• Until July 1^st national air traffic is completely suspended (current state).
• Various hotels are closed until further notice.
• All parties in the tourism value chain (hotels, local service providers, airlines, and ourselves) are asking that customers are advised to rebook rather than cancel!

• Neptuno:
• Our office will be closed until July 1^st, but during that time you can reach us at our home office on our mobile phone numbers, by email or on our emergency number (+57)3202240871.
• We actively use this imposed break and are working hard on the following points:
• Internal trainings
• Development of new products
• Optimization of internal processes
• Update of our homepage
• Creation of the 2021 price catalogue
• Trainings for our partner travel agencies worldwide
• Also, as you can see above, we keep inventing new ways to maintain ourselves entertained during the isolation (e.g. Luisa keeps studying online, Camila knits dream catchers, Gabriela does some handicraft and Christiane paints some masterpieces)

We sincerely hope that you, just like us, will take a positive approach to the coming months and find your way to successfully master the current challenge!

From Neptuno's point of view, we are sure that together we will emerge from the CoVid19 situation strengthened and use this period to rekindle the clients` travel mood, so we can then provide them with unique experiences in this country as soon as travels are possible again.

Of course we are also very curious if and/or which changes the tourism industry will experience after this phase - will we return to the usual "normality"? Have the customers developed a different awareness of the environment and globalisation?

We are very excited and curious to see what will happen in the near future!

We will keep you posted about the further developments in Colombia. If you have further questions, please feel free to contact your local travel agent.

Stay healthy and well entertained at home!