martes, 12 de febrero de 2019

Bogotá Bioparque La Reserva – Full Day Visit to an Environmental Project

Experience Colombia´s flora and fauna at its best, only a few km away from the center of the buzzing big city of Bogotá...
We have been working with Bioparque La Reserva for a while already and would love to send more visitors there. It is a environmental project with the aim to conserve Colombia´s flora and fauna and above all educate its visitors about this topic. We consider it an extraordinary project, worth of being promoted stronger amongst our clients.
Here a brief description of the project:
Colombia is one of the most biodiverse countries in the world. About 1900 species of birds are native to the different climate zones of Colombia. At the same time the country faces an increasing endangering of its biggest capital: the biodiversity.
In Cota a few kilometers in the northwest of Bogota the foundation “Bioparque La Reserva” is working with heart, soul and a lot of love for the nature to counteract destructive dynamics that affect the Colombian flora and fauna gradually and in silence. Their mission is to maintain Colombia’s biodiversity by fighting for threatened bird species, creating ecosystems by planting different native trees and to distribute their knowledge about Colombia’s biodiversity as well as about sustainability and the science of animal behaviour among the population. In order to spread their message the foundation dedicates itself to a playful, experimentative such as critical information and sensibilisation of the inhabitants in their park. Besides tourists also schools are visiting the park.
The respectful and sensitive handling of the animals and plants is reflected in the tour around the park which is made off of recycled materials. Under the guidance of an expert of the team the tour leads through different ecosystems, that are recreations of the bird’s natural habitat. In the species-appropriate enclosures the animals themselves are prevailing and humans that enter, explore their habitat with caution and respect.
The animals’ sense of security in combination with a particular training by the ethologist and the  foundation’s co-founder makes them lose their fear of humans and give the visitors the unique opportunity to be very close to the animals and observe them in action. The basic principles of the park include a human’s submissive attitude and the confrontation with the destinies of animals, being just one animal, their conspecifics or the whole specie. This marks a main difference between the Biopark and a traditional zoo. Among others thematised problems concern the consequences of human life style to the flora and fauna, the illegal international trading with certain species and the inadequate handling of animals as pets.
We as Neptuno took this project into our heart. In our opinion the foundations makes an incredibly important contribution to protect and conserve the biodiversity without which Colombia wouldn’t be the Colombia that we love and appreciate. Therefore we want to give a chance to the people that travel with us to Colombia to deal with their own and mass behaviour and the consequences to the environment of the country. We want to intensify our collaboration with the foundation in the near future and want to go on a journey of knowledge, a journey of critical reflection, a journey to the incredible flora and fauna in the Bioparque La Reserva in Cota.

The Full day tour includes transfer to and from the Bioparque, guided tour through the reserve and lunch.

Feel free to have a look at their homepage and to contact your local travel agent for further information.


martes, 15 de enero de 2019

Flight Connections 2019


2019 comes with a couple new flight connections, both international and national ones.
New domestic destinations like Guapi, Corozal or Puero Asís and international destinations like Puerto Vallarta, Mexico, or Toronto, Canada are operated from various Colombian airports.

By extending their network, the national airlines want to improve the tourist infrastructure and at the same time create new jobs.

The new connections are as follows:

National flights

Easy Fly
Bogotá - Armenia – Bogotá
Bogotá – Florencia – Bogotá
Bogotá - Puerto Asís - Bogotá
Cali – Quibdó – Cali
Cali – Neiva – Cali
Cali – Ibagué – Cali
Cali - Puerto Asís – Cali

Viva Air
Bogotá - Riohacha – Bogotá

Avianca
Cartagena – San Andres – Cartagena
Bogotá – Corozal – Bogotá

Airtaxis:
Various short distance connections to/from Villavicencio, Cali, Nuqui, Medellín, Popayán, etc.


International flights

Viva Air Colombia
Santa Marta – Miami – Santa Marta.

Copa Colombia
Cali – Buenos Aires – Cali
Medellín – Buenos Aires – Medellín
Cartagena – Buenos Aires – Cartagena
Pereira – Buenos Aires – Pereira
San Andrés – Buenos Aires – San Andrés
Barranquilla – Buenos Aires – Barranquilla
Bucaramanga – Buenos Aires – Bucaramanga.

Avianca
Cali – Lima – Cali
Bogotá – Múnich – Bogotá
Medellín – Orlando – Medellín
Medellín – Fort Lauderdale – Medellín
Medellín – Guayaquil – Medellín
Medellín – Quito – Medellín.

Viva Airlines Perú SAC
Lima – Bogotá – Lima
Lima – Medellín – Lima

American Airlines
Miami – Pereira – Miami

Aeroméxico
Cancún – Medellín – Cancún

Air Canadá
Toronto – Cartagena – Toronto

Spirit Airlines
Orlando – Medellín – Orlando
Orlando – Cartagena – Orlando
Orlando – Bogotá – Orlando
Fort Lauderdale – Cali – Fort Lauderdale
Air Europa
Madrid – Medellín – Madrid
Madrid – Cartagena – Madrid

Neues Sozialprojekt Via Cocina – für alle Foodies ein Muss


Wir haben eine neue, hoch interessante Aktivität in Medellin entdeckt: ein soziales Erlebnis, gekrönt von einem selbstzubereitetem Mittagessen, ein Muss für alle, die authentische, kulturelle Erfahrungen suchen.
Der Koch Brian Johnston hat die NGO Via Cocina ins Leben gerufen, ein Projekt bei dem einkommensschwachen Kolumbianern Kochstunden erhalten. Brian bringt den Teilnehmern bei, aus lokalen Produkten gesundes Essen aus der ganzen Welt zuzubereiten und zu erschwinglichen Preisen zu verkaufen. Der kanadische Koch hat das Projekt vor einigen Jahren ins Leben gerufen und alle Spenden, die durch den Besuch eurer Kunden erzielt werden in das Gemeinschaftsprojekt investiert, so dass Kosten für Ausbildung, Material und Equipment gedeckt werden können. In der Kochstunde lernen die Kunden alles über die lokalen Zutaten und deren Anwendungen in köstlichen lokalen Gerichten. Die Kochstunde findet zusammen mit Leuten aus der Nachbarschaft statt, wodurch die Kunden eine einmalige kulinarisch-kulturelle Erfahrung gewinnen.



lunes, 14 de enero de 2019

Vorgehensweise in Notfällen


Auch wenn wir es uns natürlich alle wünschen, so lassen sich Notfälle - vom verspäteten Transfer bis hin zu medizinischen Notfällen – leider nie 100% vermeiden.
Um für diese Situation bestenes vorbereitet zu sein, arbeiten wir stetig daran, unser Vorgehen in diesen Fällen zu optimieren. Durch Ablaufpläne, Schulungen, etc stellen wir sicher, dass wir in Notfall-Situation schnell und effektiv agieren und reagieren können.
Um alle nötigen Infos schnell verfügbar zu haben, bitten wir auch euch um Mithilfe in Form der folgenden Informationen:

  1. Eure Notfalltelefonnummer
  2. Die Record Nummern der von euch ausgestellten Flüge
  3. Falls wir auf euren ersten Anruf nicht geantwortet haben, bitte versucht es weiter
Zu 1.)
Bitte gebt an, ob diese Nummer 24/7 erreichbar ist. Falls nicht, lasst uns wissen, auf welchem Wege wir euch ansonsten schnellst möglich erreichen können.
Bitte sendet diese Kontaktinfos an den euren örtlichen Travel Agent.

Zu 2.)
Oft kommt es vor, dass sich die Kunden bei Problemen, die es bei Flügen, die von euch ausgestellt wurden (sowohl internationale wie auch nationale), an uns als lokalen Ansprechpartner wenden und uns leider die nötigen Infos fehlen um die Buchung einzusehen und agieren zu können. Um hier schnell handeln zu können, bitten wir euch, uns in Zukunft zu den Buchungs-Details auch die Record Nummer aller von euch ausgestellten Flüge mitzusenden.

Zu 3.)
Wir sind immer darum bemüht eure Anrufe umgehend entgegenzunehmen. Aufgrund von schlechtem Netz, anderen eingehenden Anrufen, etc, kann es allerdings vorkommen, dass wir euren ersten Anruf nicht sofort beantworten können. In diesem Fall bitten wir euch dringend, es weitere etwa 5 - 10 Minuten bei uns zu versuchen, bis wir den Anruf entgegen nehmen können.

Neptunos Zubucherreisen

Um euch auf dem Laufenden zu halten, was unsere aktiven Zubuchungstouren angeht, findet ihr in der folgenden Tabelle einen Überblick über den aktuellen Buchungsstand.



Nähere Details zu den Touren findet ihr auf unserer Homepage. Bei weiteren Fragen stehen wir euch natürlich gerne zur Verfügung

Emergency Procedure Neptuno

Although we all wish they didn´t happen, emergencies – from a delayed transfer to medical emergencies – unfortunately are unavoidable.
To be prepared as best as possible, we are constantly improving our procedures in case of emergency. Plans of procedure, trainings, etc help us to actuate quickly and efficiently in cases of emergency.
To have all information handy within seconds, we ask for your support. Please provide us with the following information:
  1. Your emergency phone contact
  2. The record number of flights issued by you
  3. In case we don´t answer the first call, please keep trying
Note 1.)
Please let us know if the provided number is reachable 24/7.  If not, let us know howelse we cna get in touch as quickly as possible.
Please send the requested information to your assigned local travel agent.

Note 2.)
It happens that clients, when facing problems with flights (both international and national) issued by you, contact us as their local contact although we don´t have the information needed to solve the problem. To be able to act quickly, we kindly ask you to provide us with the record number of all the flights issued by you for future bookings.

Note 3.)
We always strive to answer your calls immediately. However, due to bad phone signal, other incoming calls, etc, we might not be able to answer right away. In this case we kindly ask you to keep trying for another 5 - 10 minutes until we answer.

Neptuno´s SIB tours


To keep you up to date about our active SIB tours, please find an overview of the current booking status in the following table.



Further details about the tours are available on our homepage. Feel free to contact us for further information.