COLOMBIA, NEPTUNO AND COVID-19, AUGUST 2020

Although our entire team is currently working from their own homes rather than from the office, we want to keep you up to date on the current situation in Colombia:

• In general:
• Currently 327,850 COVID-19 cases have been identified in Colombia, thereof 173,727 are considered fully recovered and 11,017 ended fatal (as of August 04^th 2020).
• They are conducting more tests.
• The Colombian government extended the general curfew, initially imposed nationwide end of March, until September 16^th. 
• Supermarkets, pharmacies and hospitals, as well as almost all small businesses, museums and libraries are operating again under strict biosecurity protocols. Educational institutions still stay closed until further notice.

• Tourism:
• The colombian airports are implementing the international biosecurity standars to resume national and international air traffic*
  In compliance with the biosecurity protocols, various hotels re-opened in July.
• Until August 31^st international air traffic is completely suspended**. Tickets are avaibable since June 1st.
  (**Transportation of food and medicines as well as humanitarian reasons are the only exceptions.)
• National air traffic is currently still completely suspended. As soon as possible there will be flights to cities that are not affected too heavily (current state).
• All parties in the tourism value chain (hotels, local service providers, airlines, and ourselves) are still asking that customers are advised to rebook rather than cancel!

• Neptuno:
• Our office will be closed until September 16^th, but during that time you can reach us at our home office on our mobile phone numbers, by email or on our emergency number (+57)3202240871.
• We actively use this imposed break and are working hard on the following points:
• Internal trainings
• Development of new products
• Optimization of internal processes
• Updating our homepage
• Creation of the 2021 price catalogue
• Trainings for our partner travel agencies worldwide
• Also, as you can see above, we keep inventing new ways to maintain ourselves entertained during the isolation (e.g. Lina made a puppet, Angelika prepares home made ravioli, Jaqueline's daughter paints masterpieces and Maia optimizes her compost)
  
  

The whole tourism industry is going through a very complicated time, but we hope that you - just like us - will find a way to handle the situation succesfully.

Here at Neptuno, we are sure that together with you, we will all come out of the current situation stronger than ever and that in the upcoming months we can slowly resume realizing unique experiences in this country for your clients. 

We will keep you posted about the further developments in Colombia. If you have further questions, please feel free to contact your local travel agent.

Stay healthy and well entertained at home!