What does this mean to us? We will be informed at least 24 hours before the flight, whether or not the originally booked flight is scheduled. All customers booked on a flight canceled due to the strike are automatically rebooked to another flight (normally just some few hours earlier or later). Normally we get an acceptable alternative, as Avianca has several connections daily on the vast majority of routes. The change of the flight does not cause any extra costs.
We keep you informed about the current developments regarding the strike.
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